Future Pathways is pleased to be supporting World Quality Week, running Monday 10 to Friday 14 November 2025.
Created by Chartered Quality Institute, World Quality Week highlights the important role that quality management plays in driving success, innovation and value. This year’s theme is ‘Quality: think differently’ and a chance to share insights, celebrate achievements and inspire new ways of thinking.
Thinking in new and innovative ways is central to Future Pathways’ own approach to quality and improvement. The whole team at Future Pathways is involved in driving change and making improvements. We recognise the ways we each contribute to our collective responsibility to deliver a high-quality service.
We look at data from across the whole service and use a framework to focus on the areas that matter most. By reflecting on our progress, we can see where we need to improve and the action we need to take. We believe in a trauma informed approach to quality. We measure what matters most so we can make a positive, consistent and effective difference in the lives of people we support.
We plan ahead, looking at the resource and guidance that can help us take steps in improving the quality of our work and the service we deliver. And by sharing what we learn and what we are doing differently, we ensure colleagues at all levels are informed and included.
The changes we make are rooted in our learning about what can improve people’s experience of Future Pathways. We are committed to seeking the views of people with lived experience to create meaningful change and shape Future Pathways.
We encourage all services to reflect on quality and improvement. We want to prompt reflection, curiosity and commitment in creating an inclusive approach to measuring quality and making improvements. Check out our resources below to find out more about how a trauma-informed approach to quality can deliver real change in the lives of people you support.
Quality Framework Annual Report Summary
Created in collaboration with colleagues from all areas of Future Pathways, this summary report highlights how a continuous cycle of improvement helps to create consistent, effective support.
Trauma Informed Quality and Improvement
In this resource, you can read more about how we embed the principles of trauma informed practice into our approach to quality and improvement at Future Pathways. Discover how to refine your approach, measure quality, identify actions and evaluate complex approaches.
A Journey of Connection
Our latest impact report tells the story of the difference we make and where we can improve. We highlight core areas of support, including the barriers people face and how services, including our own, can enhance access to support.
We are delighted to share our second Quality Framework Annual Summary Report, created in collaboration with colleagues from all areas of Future Pathways.
As a service that values learning and growth, we are continuously motivated and committed to driving improvement and maintaining quality. The whole team at Future Pathways is involved in contributing to changes and improvement.
Our summary report includes:
- Our approach to quality
- How we track quality at Future Pathways
- What we learned across improvement, development and training
- The principles of trauma informed practice in action across the service