Yvonne’s Experience

Yvonne was previously involved in campaigning for better access to records. She heard about Future Pathways during a meeting with an MSP. Yvonne knew some people who had contacted Future Pathways, but she did not know what to expect from the service.
“It was quite daunting to call, especially if, like me, you are not comfortable talking to strangers.”
Yvonne started working with her Support Coordinator Adam. She was nervous about working with a male, but Adam was easy to talk to and put her at ease by listening attentively.
“I don’t trust easily but I was able to build trust with Adam. It made a massive difference to have someone to talk to who was listening to me and supporting me, and who knew what I have been through. You don’t necessarily talk about it all, but they know and that helps.”
When Yvonne registered, she felt her life lacked direction. Yvonne had conversations with Adam about what mattered to her and where she found purpose before. In the past, Yvonne did charity work in her local community. Yvonne reflected that she had found volunteering rewarding. These conversations helped Yvonne gain perspective on what she wanted her next steps to be.
“It is important to me to give back and turn my negative experiences into something positive for others.”
Yvonne explored some volunteering options and Adam encouraged her to “think big.” Hearing Adam’s faith in her helped Yvonne feel capable and confident.
“I didn’t believe in myself. I thought, am I confident enough to do that? I did doubt myself. But I thought, well Adam believes in me. It helped me believe in myself.”
She saw an advert for victim support volunteering. She felt she would enjoy working with different people in different circumstances, and that there would be a lot to learn. Yvonne applied and interviewed for the position, which was an intimidating experience.

Now Yvonne is training for the role which involves supporting people who are going through the justice system. Yvonne is excited about the opportunities this will open up for her.

“I am excited about the journey. Now I feel I have a purpose. Look at where I came from and where I am now. I wasn’t confident. I didn’t believe in myself. I didn’t know what to do a year ago. Now I have taken this huge step of becoming a Victim Support Worker to help others.”
Future Pathways also helped in other ways. With Future Pathways support, Yvonne has been attending pottery classes. This is a creative outlet for Yvonne and an opportunity to spend quality time with her daughter. Yvonne was also referred to the Anchor, Glasgow Psychological Trauma Support Service, and this helped her to understand herself better. She continues to work on focusing on the here and now with Future Pathways’ support.
“I have gained a sense of completion from working with Future Pathways. I feel like I know myself now. I felt so lost and now I don’t. I don’t feel like a victim anymore. Support from Adam has kept me focused on the present and my future. It has transformed my mindset and my life. Friends and family notice a big difference in me as well. My daughter told me she is proud of me. They say I am a different Mum now – they see a strong, confident woman. Working with Future Pathways has brought me and my children closer together.”
See How We Help to find out more about how Future Pathways can help you.

Read more

Webinar with Matter of Focus

Join us at our latest webinar with Matter of Focus and find out how we developed a trauma-informed approach to quality and improvement.

Register with us today

It’s easy to get in touch – either by phone, email, or you can fill in this simple form to register your interest or find out more.