We are delighted to share our final report from the Action Learning Programme. Created by The Lasting Difference, the report highlights the learning and feedback from engagement sessions held with a group of services we work alongside.  

These sessions helped us to: 

  • Explore best practice and ways to remove barriers to support. 
  • Explore how partnership working can contribute to lasting change for individuals and the wider system.
  • Identify ways to increase collaborative working.
  • Inform how we think about our collective impact going forward.
Together we considered the challenges to collaborative working, and how we could address these. We also discussed what supports effective, impactful partnership working.  

We found that our collaborative approach to commissioning brings trust, choice and flexibility to our outcomes-focused support. It also creates a network of support, knowledge and learning with Delivery Partners which, in turn, helps navigate complexity and offer holistic support.  

We also found that our collaborative approach to commissioning can face systemic challenges. For example, inaccessible services, capacity challenges or confusion around national programmes of support can hinder the way we can work together.  

Thanks to the insights from participants, we also learned more about what we do well and where there is room for improvement so we can address challenges to enable wider impact.  

We would like to thank all those who took part in the process. Their insight and feedback was invaluable. 

“This Action Learning Programme helped us consolidate what we have learned about sustaining collaborative relationships with partners. This project was an opportunity to work with our partners to explore how we can enhance our approach to working together, so we can continue supporting people to work towards their personal outcomes. It highlighted the importance of building ongoing communities of practice, and of evaluating our wider impact.” 

Louise Hall, Impact and Evaluation Lead, Future Pathways  

“It was so helpful to better understand Delivery Partners’ experience of working with Future Pathways. For me being relatively new to my role, the voices of everyone in the group and the learning that was shared about what works, helped to shape my own approach as partner relationships lead. The opportunities for learning and improvement can’t be overestimated.” 

Nell Glen, Partner Relationships Lead, Future Pathways  

“People are better supported when the different parts of the system work better together. Future Pathways have shone a light on this by convening partners and exploring how the capacity within the system can be used better. This report shows that more collaborative, trauma-informed commissioning is not only necessary, it’s clearly achievable.”     

Graeme Reekie, Director, The Lasting Difference