We want to hear your feedback about Future Pathways.
Hearing feedback from people registered with us and services we work with is very important to us. In our most recent impact report, Pathways to Change, we took a closer look at the feedback we received over the last year. You can read the Pathways to Change report here.
Looking at people’s feedback for this report helped us measure our progress by considering key questions such as:
- How do people feel when they engage with us?
- What do people learn and gain when they engage with us?
- What do people do differently?
- What difference does this make?
This helped us to reflect on what works about our support and to see how we could improve. We learned that our approach to support can make an impact. For example, many people shared that they feel safe and able to trust Future Pathways. We also learned that we could do more to hear from the people who are on our waitlist.
In Pathways to Change, we also looked at the feedback we received from our Delivery Partners. This helped us think about how we work with Delivery Partners. For example, through working with us, many Delivery Partners learn about the challenges and needs of people registered with Future Pathways.
There are many ways you can give us feedback.
Delivery Partner questionnaire
If you are one of our Delivery Partners, you can give us feedback through our Delivery Partner questionnaire. This is for service providers that we commission support from. We are particularly interested to hear about what has changed for you since you started working with Future Pathways. And about what you think about our new approach to commissioning.
You can take part in the questionnaire here.
The questionnaire is open until Monday 4 November 2024.
Online feedback form
We also have an online feedback form for anyone who wants to give us feedback. The form is open to:
- People registered with us who are waiting for support
- People who are accessing our support
- People who are no longer accessing our support
- Existing services (such as third sector and statutory services or professionals)
- People who want to give feedback on behalf of someone registered with us
You can access the online feedback form here.
We want to thank everyone who has given us feedback so far. It has helped us learn more about our approach and the difference we make. And it is helping us to improve our service over time.
